© Copyright IBM Corp. 2011. All rights reserved. ix
Preface
Your first Business Process Management (BPM) project is a crucial first step on
your BPM journey. It is important to begin this journey with a philosophy of
change that will enable you to avoid common pitfalls that lead to failed BPM
projects, and ultimately, poor BPM adoption. This IBM® Redbooks® publication
describes the methodology and best practices that lead to a successful project
and how to use that success to scale to enterprise-wide BPM adoption.
The intended audience for this book includes all people who participate in the
discovery, planning, delivery, deployment, and continuous improvement
activities for a business process. These roles include process owners, process
par ...