September 2011
Beginner to intermediate
198 pages
4h 30m
English
book
Scaling BPM Adoption from Project to Program with IBM Business Process Manager
by Lisa Dyer, Flournoy Henry, Ines Lehmann, Fahad Osmani, Wim Peeters, Jonas Zahn, Duan Zihui
Content preview from Scaling BPM Adoption from Project to Program with IBM Business Process Manager
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50 Scaling BPM Adoption from Project to Program with IBM Business Process Manager
3.2.3 Setting a compass bearing with value chain analysis
First described and popularized by Michael Porter in his 1985 best-seller
Competitive Advantage: Creating and Sustaining Superior Performance, the
value chain is a business management concept that generically categorizes
value-adding activities of an organization. This approach to process discovery
helps identify key processes (activities) and where and how those processes
impact the core business (Figure 3-6).
Figure 3-6 Use value chain analysis to position a business process
The value chain illustrates the ...
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