September 2011
Beginner to intermediate
198 pages
4h 30m
English
book
Scaling BPM Adoption from Project to Program with IBM Business Process Manager
by Lisa Dyer, Flournoy Henry, Ines Lehmann, Fahad Osmani, Wim Peeters, Jonas Zahn, Duan Zihui
Content preview from Scaling BPM Adoption from Project to Program with IBM Business Process Manager
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Chapter 7. Business process governance 163
We have found the following examples of guiding principles to be a good starting
point for any BPM program:
BPM leadership, teams, skills, governance, and projects should be
centralized to drive consistency of communication, education, and project
execution in the first part of your BPM journey.
BPM projects should be focused on delivering a greater customer experience
and business value, not adding more steps or tools that will increase
process complexity.
Process ownership is the key to BPM efforts. Strong process ownership is a
requirement for overall success.
The BPM projects strive to reduce the overall level of process and IT
complexity (for example, integration will be accomplished with ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.