September 2011
Beginner to intermediate
198 pages
4h 30m
English
book
Scaling BPM Adoption from Project to Program with IBM Business Process Manager
by Lisa Dyer, Flournoy Henry, Ines Lehmann, Fahad Osmani, Wim Peeters, Jonas Zahn, Duan Zihui
Content preview from Scaling BPM Adoption from Project to Program with IBM Business Process Manager
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42 Scaling BPM Adoption from Project to Program with IBM Business Process Manager
3.1 Creating a culture of process ownership
Process ownership is essential in BPM. Your BPM projects will not be successful
without a process owner, and your BPM program will not succeed without
creating a culture of process ownership. This cultural transformation requires a
paradigm shift in traditional IT thinking whereby technologists (IT, vendors,
partners, and so on) provide customers (operational business) with applications
and services as requested, and paid for, by the operational business.
In BPM, the conversation shifts away from delivering products and ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.