September 2011
Beginner to intermediate
198 pages
4h 30m
English
book
Scaling BPM Adoption from Project to Program with IBM Business Process Manager
by Lisa Dyer, Flournoy Henry, Ines Lehmann, Fahad Osmani, Wim Peeters, Jonas Zahn, Duan Zihui
Content preview from Scaling BPM Adoption from Project to Program with IBM Business Process Manager
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Chapter 6. Managing a process 147
can get crystal-clear visibility into their processes. Picture yourself in the typical
BPM project where it takes about 90 days to go into production. Generally, if you
have taken the approach described in 6.1.2, “Metrics” on page 136, you will have
really excited stakeholders thinking of all kinds of possibilities for metrics and
reports. Make sure that you keep the reins tight at this point. Aim to keep the
scope limited to only those metrics and reports that indicate to the process owner
whether their process is succeeding or failing.
Why? The fact is, at this point, your view is limited as to how the process will
actually perform after it is in production. You really do not yet know how long
each activity ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.