September 2011
Beginner to intermediate
198 pages
4h 30m
English
book
Scaling BPM Adoption from Project to Program with IBM Business Process Manager
by Lisa Dyer, Flournoy Henry, Ines Lehmann, Fahad Osmani, Wim Peeters, Jonas Zahn, Duan Zihui
Content preview from Scaling BPM Adoption from Project to Program with IBM Business Process Manager
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Chapter 6. Managing a process 141
page 142, for more details). The task owners and their managers will have clear
visibility into the current status, enabling them to take action when needed.
Timer event
As the name indicates, timer events are time-based events. A timer event differs
from a due date in that it allows for immediate and automated action upon the
violation of the condition, and a time event is related to a single activity. The SLA
artifact also provides for automated action, but the action is not executed at the
exact moment at which the condition is violated.
SLA component
The SLA component is an aggregate measure of KPI performance across
instances. The SLA component provides for both temporal (time related) and
non-temporal ...
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