
54 Scaling BPM Adoption from Project to Program with IBM Business Process Manager
3.3.2 Agenda for a Process Improvement and Discovery Workshop
The following is a sample agenda of activities for preparing and conducting a
PIDW (Figure 3-8):
1. Prepare workshop participants.
2. Introduce BPM.
3. Identify: Business case overview.
4. Assess: Determine business impact.
5. Define: Document the business process.
6. Develop the solution approach.
7. Discuss findings and proposed solution.
Figure 3-8 Example of discovery workshop agenda
Preparing workshop participants
Schedule a prep call or meeting at least two weeks in advance to verify
availability of all required ...