
Chapter 1. Introduction 23
1.5 How this book is organized
The next six chapters in this book are organized by the phases in the life cycle of
a BPM project. Each chapter is a procedural guide and reference that illustrates
the activities in each life cycle phase with examples from the business scenario.
Additional materials, including the fully implemented sample process, are
referenced in the appendix.
Figure 1-11 shows the life cycle of a business process.
Figure 1-11 Life cycle of a business process
This book contains the following chapters:
Chapter 2, “Business scenario used in this book” on page 25
Chapter 3, “Process discovery” on page ...