Chapter 7. Business process governance 169
Determining, implementing, and promoting the adoption of BPM standards
and policies
Tracking delivered BPM value through established metrics
Managing and maintaining the deployed process models
Supplying and maintaining skills for executing BPM initiatives
Gathering and establishing best practices
Maintaining and promoting reusable BPM assets
Developing custom value-adding tools for the enterprise
Fostering processing (and even business model) innovation
Delivering BPM education
7.5.4 Evaluating the success of the BPM CoE
At the setup of the BPM CoE, the success criteria and the metrics to measure
success should be included in the BPM CoE charter. This will ensure the focus
and direction ...