Chapter 3. Process discovery 45
3.2 Identifying business processes with an inventory
Maintaining an inventory of business processes improves the likelihood of
meeting business objectives. With an inventory, you can plan and trace your
process discovery activities to core business objectives. This improves your
visibility and helps determine what processes to work on and when. You want to
work on the correct processes at the correct time.
Minding your business: Knowing your processes
A process inventory exercise quickly generates a list of business processes
(or process areas) that can be categorized by business unit, size, business
impact, risk, and pain. In a brief interview you will gather enough details for
each process to map it to the v ...