September 2011
Beginner to intermediate
198 pages
4h 30m
English
book
Scaling BPM Adoption from Project to Program with IBM Business Process Manager
by Lisa Dyer, Flournoy Henry, Ines Lehmann, Fahad Osmani, Wim Peeters, Jonas Zahn, Duan Zihui
Content preview from Scaling BPM Adoption from Project to Program with IBM Business Process Manager
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Chapter 4. Implementing a BPM project 103
requirements of the activity. For example, if an activity requires integration
with an external system, such as a database, you can create an integration
service. (Process Designer provides many commonly used integration
services in the System toolkit.) If an activity requires that call center personnel
enter data about customer requests, you can create a human service with
acoach.
4.2.3 Integration Designer
Often, a business process needs to call an external system such as Enterprise
Service Bus (ESB), Enterprise Content Management (ECM), Extract Transform
and Load (ETL) software, or to involve business processes across departments
or enterprises. There can also be a need to invoke remote systems running ...
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