September 2011
Beginner to intermediate
198 pages
4h 30m
English
book
Scaling BPM Adoption from Project to Program with IBM Business Process Manager
by Lisa Dyer, Flournoy Henry, Ines Lehmann, Fahad Osmani, Wim Peeters, Jonas Zahn, Duan Zihui
Content preview from Scaling BPM Adoption from Project to Program with IBM Business Process Manager
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142 Scaling BPM Adoption from Project to Program with IBM Business Process Manager
It is important to have new employees integrated into the business and being
productive as soon as possible. The call center training is planned to start on
day 4 of a new employee’s arrival. The training is a significant cost, and the
employee needs equipment to reap optimal benefits from the training. Therefore,
the necessary equipment must be issued by the end of day 3.
This brings us to our second SLA,
employee setup time:
The
facilitate new hire’s orientation subprocess must be finished within three
days from the start date of a new employee.
In concrete terms, this means that the
total time KPI for facilitate new hire’s
orientation
activity cannot exceed ...
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I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.