
Chapter 4. Implementing a BPM project 113
Avoid vague action verbs such as “process and perform [step].” Instead use
action verbs that indicate a result or output. Use specific terms that business
users will recognize (even if they might be vague to others), and explain the
terms in the activity description if necessary.
Figure 4-6 Reflect the result or output in the name of an activity
Inputs and outputs
Inputs and outputs at the BlueWorks live level should be restricted to collections
of business objects, such as candidate or claim, rather than individual fields that
make up these collections.
Business entities should be defined from the b