September 2011
Beginner to intermediate
198 pages
4h 30m
English
book
Scaling BPM Adoption from Project to Program with IBM Business Process Manager
by Lisa Dyer, Flournoy Henry, Ines Lehmann, Fahad Osmani, Wim Peeters, Jonas Zahn, Duan Zihui
Content preview from Scaling BPM Adoption from Project to Program with IBM Business Process Manager
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Chapter 3. Process discovery 93
Playing back the process, not the technology
It is important to demonstrate business value in every playback. Stakeholders
are interested in the business process and the business value realized by the
implementation of that process, and not the technology used to implement the
process. Cool features, web services, and clever user interface design are
secondary to business value. The best way to keep stakeholders engaged and
coming back to subsequent playbacks is to show business value at every
playback. This means that it is important to not only play back the process from
participants’ point-of-view, but also from a manager’s perspective, illustrating the
scoreboards, reports, and use of KPIs and SLAs to contr ...
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I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.