
18 Scaling BPM Adoption from Project to Program with IBM Business Process Manager
BPM process participant (SME)
Process participants are typically team leads or expert users who provide
practical and deep insight into the details of the business process. These SMEs
collaborate with BPM analysts and BPM developers during the discovery,
planning, and implementation phases.
1.4.2 The importance of a BPM program
BPM is most effective and valuable when deployed at an enterprise level
integrating all processes with the value chain and extending the reach and
impact of shared processes and process assets. In the beginning of your BPM
journey, you will ...