September 2011
Beginner to intermediate
198 pages
4h 30m
English
book
Scaling BPM Adoption from Project to Program with IBM Business Process Manager
by Lisa Dyer, Flournoy Henry, Ines Lehmann, Fahad Osmani, Wim Peeters, Jonas Zahn, Duan Zihui
Content preview from Scaling BPM Adoption from Project to Program with IBM Business Process Manager
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Chapter 7. Business process governance 171
The mentoring and education plan
The processes and procedures
The charter is then extended into a road map. The charter and road map
are presented to the organization’s BPM sponsor and stakeholders to
obtain approval.
Implementing the roadmap
The implementation starts with identifying the CoE human resources and then
training them on methods and tools. The operating model needs to be further
formalized, and any questions about the working of the operating model need
to be clarified.
At this point you define the standard performance metrics that serve as a
baseline for all BPM projects. Then you integrate the defined performance
metrics into a common reporting process. Also include a change readiness ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.