Special Edition Using® Microsoft® Office Outlook® 2003

Improving Your Outlook

Now that you know how to create multiple Personal Folders files, create and move folders, and move and copy messages, you can put those tasks to work for you in your everyday business.

Let's assume that you work for a city public works department, manage four individuals, and are responsible for three concurrent projects. The four individuals you manage are Sally, Robert, John, and Lisa. The three projects are Urban Flood Control, Mosquito Abatement, and Low Income Housing Renewal. You receive approximately seventy emails a day from your employees, vendors, and your direct supervisors. You schedule meetings, delegate tasks, and record journal entries to track your progress.

To better manage your individual projects, you ...