Special Edition Using® Microsoft® Office Outlook® 2003

Advanced Customization and Functionality with Business Contact Manager

If you're a developer, or even a power user, you might want to customize Business Contact Manager to take full advantage of its features. Unfortunately, the first version of Business Contact Manager does not have complete and simple customization right out of the box. However, you can customize the forms with a little resourcefulness and some careful instructions. You can customize the forms to add your own entries to the various drop-down lists available within the accounts, business contacts, and opportunities forms.

For example, I work for a company that makes boxes. We typically sell to several types of companies: wineries, food, and technology firms. One of the first ...