September 2003
Beginner
1080 pages
29h 28m
English
Content preview from Special Edition Using® Microsoft® Office Outlook® 2003
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Troubleshooting
 | Reconnecting Journal Entries to Contacts |
I imported the contents of my old .pst into my new .pst and the journal entries no longer show up under the Activities tab for my contacts. Why is that, and can I fix it without opening each journal item and selecting the contact?
Your first mistake was using Import. Use File, Open, Outlook Data File to open your old .psts, and then move the contents to the new personal folders.
Importing from or exporting to a .pst file breaks all the links between Microsoft Outlook items and related contacts because it creates new items. Moving items within a mailbox doesn't break the links because you ...