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The IABC Handbook of Organizational Communication: A Guide to Internal Communication, Public Relations, Marketing, and Leadership
book

The IABC Handbook of Organizational Communication: A Guide to Internal Communication, Public Relations, Marketing, and Leadership

by Tamara L. Gillis
May 2011
Intermediate to advanced
476 pages
13h 52m
English
Jossey-Bass
Content preview from The IABC Handbook of Organizational Communication: A Guide to Internal Communication, Public Relations, Marketing, and Leadership

CHAPTER ELEVEN

COMMUNICATING CHANGE

When Change Just Doesn't Stop: Creating Really Good Change Communication

Jennifer Frahm

The ongoing and unremitting nature of new product development, shifting consumer and stakeholder priorities, and government reform creates intense pressure for the public sector to commercialize and for the private sector to be flexible. Whereas managers once could introduce a change, implement the change, and reinforce the change in a relatively simple linear process, modern business dictates a pace that prevents anything but continual change.

The optimistic view of continuously changing organizations is that they seek to be more flexible, more innovative, and more responsive to the dynamic external environment. The more ...

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Publisher Resources

ISBN: 9780470894064