
549
chapter twenty-nine
Six Sigma project management
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What to do after the Six Sigma
sponsorship phase
The journey of a thousand miles begins with a single step.
—Lao Tzu
Overview
Steps Substeps
Dene • Quality projects (sponsorship)
• Dene specic project (black belt)
Measure • Identify critical characteristics
• Clarify specics and targets
• Measure system validation
Analyze • Determine baseline
• Identify improvement objectives
• Evaluate process inputs
Improve • Formulate implementation plan
• Perform work measurement
• Lean execute the proposed plan
Control • Reconrm plan
• Set up statistical process controls
• Operational process transition
Source: PWD ...