February 2014
Intermediate to advanced
627 pages
22h 25m
English
Content preview from Quality Management for Organizations Using Lean Six Sigma Techniques
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434 Quality management for organizations using Lean Six Sigma techniques
19.5.2 Important denitions
Normal time: The time required by an average trained operator to perform a task in the
true environment and the normal working pace.
Normal pace: The pace of an average trained operator working over an 8-hour shift
period
Actual time: The observed time for an operator to perform a task
Allowances: The amount of time added to the normal time to provide for body breaks,
personal need, unavoidable delays (not within the control of the operator), and
fatigue
Figure 19.4 Video camera.
Figure 19.3 Data collector.
435Chapter nineteen: Nontraditional tool ...
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