Quality Management for Organizations Using Lean Six Sigma Techniques

439Chapter nineteen: Nontraditional tools for LSS

19.7 Time studies and human factors

One of the goals of time and motion studies is to make the work as easy and satisfying for

the operator as possible. Human factors is the eld of industrial engineering that focuses

on people to enhance functional effectiveness and maintain or enhance human health,

safety, and satisfaction. In order to enhance human welfare, it is necessary to evaluate the

human–machine system from a physiological perspective and the environment in which

the person functions. Extensive research (Gnaneswaran et al. 2008, 2011, 2013) is being

conducted to address the issues relating to fatigue based on hours of work, rest periods,

lighting, heating, ventilation, noise, vibra ...