74 Quality management for organizations using Lean Six Sigma techniques
exibility through employment of multi-skilled employees (requiring minimal
expenditure). The benets of VSM include
1. A common language when considering manufacturing processes.
2. It also brings together all of the Lean techniques which help practitioners avoid
the temptation to cherry-pick one or two of the “easier” to implement. In fact, no
other tool depicts the linkages between information and material ow such as VSM
(Rother and Shook 1999). Their book Learning to See has become the denitive text for
organizations starting a Lean journey.
The limitations of VSM as stated by Sheridan (2000) suggested that the practical nature
limits the amount of detail collecte ...