
119Chapter nine: Benchmarking high-performing Six Sigma companies
implementation. The difference (Δ) between the prot/loss incurred 5 years before Six
Sigma implementation and the prot/loss incurred after 10 years of Six Sigma implemen-
tation would illustrate a clear view to us of the company’s performance over those 10 years
during which Six Sigma was implemented. This would become the basis for classication
of companies as high or low performing.
9.3 Non-LSS projects in the LSS organization—How do we
manage non-LSS projects? Evaluation and comparison of
practices between high- and low-performing companies
9.3.1 Study factors critical fo ...