February 2014
Intermediate to advanced
627 pages
22h 25m
English
Content preview from Quality Management for Organizations Using Lean Six Sigma Techniques
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164 Quality management for organizations using Lean Six Sigma techniques
Respondent 3 violates SPC rule 6, four out of ve points in a row in zone B or beyond.
This respondent also did not consider himself or herself a CT on the initial dichotomous
self-scoring questionnaire. This respondent’s score barely exceeded zone C into zone B in
the latter part of the study, this may be why this person considered themselves a nonCT.
They appear to be on the borderline (Figure 10A.5).
Respondent 8 violates SPC rule 5, two out of three points in a row in zone A and
beyond, SPC rule 6, four out of ve points in a row in zone B or beyond, and SPC rule 2, ...
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