Quality Management for Organizations Using Lean Six Sigma Techniques

239Chapter thirteen: Dene

13.4.2 Project charter

The project charter is represented in the following four areas:

1. Content of the charter

2. Negotiation of the charter

3. Project management

4. Project measures

13.4.2.1 Content of the charter

The development of a charter is a vital element for establishing an improvement team.

The charter is a document that denes the teams’ mission, the boundaries of the project,

the consequences, and the time frame. It is usually the top management that creates the

charter and presents it to the teams or the teams can also create a charter and present it

to the top management and obtain their approval. Either way, the top managements are

responsible to give the team the support and direction of worki ...