February 2014
Intermediate to advanced
627 pages
22h 25m
English
Content preview from Quality Management for Organizations Using Lean Six Sigma Techniques
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149
chapter ten
SixSigma and HR: Getting
the right talent and industrial
engineers in key SixSigma roles
There is one quality which one must possess to win, and that is
deniteness of purpose, the knowledge of what one wants, and a
burning desire to possess it.
—Napoleon Hill
10.1 Introduction
The challenges associated with SixSigma (Pepper 2010) initiatives include
1. Corporate-wide metrics are hard to measure.
The Six Sigma metrics are hard to develop into rm-wide performance because
they have to expand to include not just manufacturing operations but other func-
tions. The challenge for most companies is rm-wide benchmarking and measu ...
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