
224 Quality management for organizations using Lean Six Sigma techniques
• Voice of the process
• Waste, defective
• High costs and consumption
• Problems with new products
• Voice of associates
• Knowledge of issues and opportunities
13.2 Project denition worksheet
The project denition worksheet (PDW) is a guide for further clarifying the project
denition. A completed PDW also provides the key elements needed for the Project Charter.
The purpose of the PDW is to ask the appropriate questions to clarify the scope and support
for the project. Traditionally, not all the answers to the questions can be answered at this
point of time. Howev