February 2014
Intermediate to advanced
627 pages
22h 25m
English
Content preview from Quality Management for Organizations Using Lean Six Sigma Techniques
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44 Quality management for organizations using Lean Six Sigma techniques
Assuch, we believe that the SSPIM is a practical, appropriate, and useful tool that can be
used to make the Baldrige model goals into more operational measures.
Accordingly, we may apply Six Sigma methodology on each of the seven Baldrige catego-
ries to evaluate it after Six Sigma is implemented, compare that with the level of the category
before, and assess the improvement we have made in the Baldrige model. In this respect,
whereas companies are using the Baldrige criteria as a self-assessment tool for evaluating the
overall quality of the rm (with respect to the requi ...
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