Quality Management for Organizations Using Lean Six Sigma Techniques

139Chapter nine: Benchmarking high-performing Six Sigma companies

their time between black belt roles and department or area management.” In discussions

with company B, they stated black belts are trained and then encouraged to implement Six

Sigma into their day-to-day management responsibilities.

The nancial responsibility construct had the next largest difference between companies.

This could indicate that company A holds their leaders more responsible for their nancial

reporting. Company A’s responses indicated that there are audits that check the nancial

reports and that leaders are held responsible if a project did not realize its nancial benets.

DMAIC versus DMADV also had differences between the companies’ responses.

After looki ...