February 2014
Intermediate to advanced
627 pages
22h 25m
English
Content preview from Quality Management for Organizations Using Lean Six Sigma Techniques
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379Chapter sixteen: Improve
• Is statistically sound
• Quanties the y=f(x
i
) relationship
• Segregates the vital few x
i
(s)
16.3 Green belt
16.3.1 Benchmarking
It is necessary in many rms to determine where they stand in comparison to other rms
when it comes to performance in the market. This is called benchmarking. With the infor-
mation of the data of the comparison company it is easy for the company to determine how
and where they can improve the performance of the organization. Benchmarks serve as
points of references. The benchmarking process helps to make conclusions about the com-
pany’s current performance and the necessary improvements ...
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