264 Notes
potential is in fact the pursuit of opportunity gaps and not simply performance gaps.
See, for example, Douglas A. Ready, Jay A. Conger, and Linda A. Hill, “Are You a High
Potential?” Harvard Business Review , June 2010, 78–85.
10. See, for example, Michael Beer, High Commitment, High Performance: How to
Build a Resilient Organization for Sustained Advantage (San Francisco: Jossey-Bass,
2009); Michael Beer, “Leading Change (A),” Case 9-488-03 (Boston: Harvard Busi-
ness School, 1988, rev. 2007); and John P. Kotter, A Sense of Urgency (Boston: Harvard
Business Press, 2008).
11. See, for example, Kathleen M. Eisenhardt, Jean Kahwajy, and L. J. Bourgeois,
“How Management Teams Can Have a Good Fight,” Harvard Business Review ...