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A
decade of observing innovative organizations has convinced us that
the best leaders of innovation don’t see themselves as people with
all the answers who set a direction for others to follow. That’s not
to say they’re incapable of these things. Often they are even visionaries in
their own right. But they’ve come to understand that the primary role of
the leader is to create an environment where diversity and creative conflict
flourish, experimentation is encouraged, intelligent missteps tolerated, and
integrative decision making embraced. In short, what they do is shape a
context in which others are willing and able to innovate.
With part I, chapters 4