
This manager, unlike most of his counterparts, had come to
see the power of appealing to people’s need to belong to some-
thing larger than themselves. When asked if he could see his in-
fluence on his organization, this manager spoke fluidly about the
unique personality of his group and his contribution to it. Still, in
some ways this manager had yet to fully embrace the notion of
building a team. Most of his energy was focused on creating sub-
ordinate esprit or a cohesive unit in which people felt emotionally
committed to one another. He instituted few practices that en-
couraged his subordinates to work actively in a coordinated or
collaborative fashion ...