
9
Easing the Transformation
With this study we have had a rare glimpse into the subjective ex-
perience of becoming a manager and proposed a framework for
understanding that very complex transition. The new managers
provided surprisingly consistent accounts of their first year as
managers and from those we have extracted two themes:
1. Becoming a manager required a profound psychological
adjustment—a transformation. Some transitions are
changes that keep an individual on a fixed career track,
like the pilot’s minor adjustments in heading an airplane
to maintain a steady course. Others—like the promotion
to management—are turning points shifting the entire ...