Be a Great Boss: The Hill Collection (4 Items)

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Leaders Create the Ability to Innovate

The Leader’s Role in Creative Resolution

Brilliant solutions don’t occur spontaneously, especially for the kind of

complex problem we saw at Google. They come from working through

ideas, options, alternatives, even failures and mistakes, and combining them

in new ways to find the best solution. Indeed, the ability to see a problem

whole and then integrate a variety of perspectives and ideas is a crucial part

of the innovation process. It was a key concern of all the leaders we studied.

Unfortunately, real creative resolution happens infrequently. Most

decisions are little more than the simple selection of one option, to the

exclusion of all others, or some sort of splitting ...