
I
Learning What It
Means to Be
a Manager
To tell the story of the new managers’ experiences properly, we
must start where they started, by asking what it means to be a
manager and what a manager does. In this part of the book we
consider how the new managers came to understand that the man-
agerial role was distinct from the individual contributor role and
how they began to embrace it.
The new managers learned through experience what it
meant to be a manager—first, from their prior experience as in-
dividual contributors (observing their managers at work) and
then, from their interactions with others while performing the
functions and activities of management. ...