Be a Great Boss: The Hill Collection (4 Items)

I’m the Boss! 45

productive. They distinguish this role from themselves as

individuals. Thinking this way can help you maintain some perspec-

tive when people display deference or negativity because of your

authority. If you think, “They’re reacting to the role I’ve been given to

play, not to me personally,” you won’t take the disagreement or nega-

tivity to heart, and the deference won’t go to your head.

E ff ective Managers Know When and How to

Use Their Formal Authority

Effective managers understand the benefits and pitfalls of author-

ity. As they try to influence others, they understand what authority

can and cannot do well. They know when and how to use it. Here

are some questions that will help you compare your use of it with

their ...