
ple issues” continue to grow more complex and demanding. How
can managers prepare themselves to take on increased manage-
rial responsibility?
WHY A SECOND EDITION?
While it is gratifying to see that the central themes developed in
Becoming a Manager have stood the test of time, I have deepened
and refined my sense for what new managers need to know and
how they can learn it. I did not offer much explicit advice in the
first edition about how to handle the day-to-day challenges of
management; instead I encouraged readers to learn vicariously
from the documented experiences of the nineteen new managers.
In this edition, I have tried to address the operational ...