
for a crash. Do you remember that? . . . Now, I have only one
objective, to make this the best unit in the company, and I want
to do it in a way to make other people happy and satisfied: Are
they feeling a sense of success and accomplishment? Are we
making the numbers? Are we doing business in the most effi-
cient and effective way? Doing the things that need to be done
and doing them right, and not doing the things we need not do
simply because it has been done that way for a hundred years?
In the eyes of my peers, the other managers, and my boss,
we’re doing more than an acceptable job.
To meet the sales objectives first, that’s foremost. Second
to do ...