Implementing Microsoft Dynamics 365 Business Central On-Premise - Fourth Edition

Price management

The price management feature allows you to apply the best price to service orders and to set up personalized service price agreements for customers. You can set up different service price groups, so you can consider the service item or service item group, in addition to the type of fault that the service task involves. You can set up these groups for a limited period of time, or for a specific customer or currency. You can use price calculation structures as templates to assign a specific price to a specific service task.

For instance, this makes it possible to assign specific items included in the service price in addition to the type of work included. This also makes it possible to use different VAT and discount amounts ...