Chapter 1. Introduction 5
– Chapter 6, “How to discover the true value of your customers” on
page 109.
– Chapter 7, “Can you determine the characteristics of known and unknown
fraudulent behavior?” on page 131.
Finally in Chapter 8, “The value of DB2 Intelligent Miner for Data” on
page 145, we describe the benefits of IM for Data, the data mining tool that
we use in these examples.
We have provided sufficient information for you to understand how you are able
to mine your own telecoms business without going into too many technical details
about the data mining algorithms themselves. There is a difficult balance to strike
here, and therefore for you to decide which sections you should read, we want to
make the following comments:
We do not: ...