132 Mining Your Own Business in Telecoms Using DB2 Intelligent Miner for Data
7.1 The business issue
The first stage in the generic method is to translate the business issue into a
question, or set of questions that can be addressed by data mining.
The solution described here permits the early detection of fraud carried out by
means of premium telephone numbers. By premium (phone) numbers we
understand such numbers as offering services like:
Expert hot lines for computers or other technical equipment
Advice for insurance or juridical questions
Stock market tips
Or phone sex
The prices that are charged, when somebody calls a premium number, are
normally higher than “ordinary” phone calls, around two euro per minute. The
provider that