Starting an Online Business All-in-One For Dummies®, 3rd Edition

Defining the Relationship

When you settle on a professional consultant, you can establish the rules of the game. Remember to fine-tune the working relationship in the form of a contractual agreement. Make sure that your contract covers these items:

• The scope of the project: Agree on clear goals and the expected outcome. Determine whether the consultant will identify the specific problem, solve the problem, or both. Then decide on a start and finish date for the project (within reason, of course).
• The price: When you hire outside help, expect the person to be upfront and clear about fees. Understanding the cost of the project is a big part of making your final decision to hire. If the fee is based on an hourly rate, don't be afraid to ask for the estimated number of hours to complete the job. Or you might prefer to negotiate a flat rate that covers everything, regardless of the number of hours it takes to complete.

  Keep on your toes to avoid being surprised by a huge bill. Check to see whether travel expenses or other incidentals are covered in the hourly rate or the flat-fee amount. You also need to find out how and when the consultant bills you. Do you pay half up front, or is the total amount spread out over several months? When does the consultant invoice you, and when does he expect payment?

• The process: Understand what the consultant expects from you, and which information he needs for you to provide to get the job done. Find out whether he expects to have access to your ...