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User Experience Mapping
book

User Experience Mapping

by Peter W. Szabo
May 2017
Beginner
352 pages
8h 23m
English
Packt Publishing
Content preview from User Experience Mapping

Wireflows - Plan Your Product

The next logical step to enrich journey maps is to add the screen designs to key interaction. We will use wireframes to design those views. You can read more about wireframes later in this chapter, as they are the building blocks of our wireflows.

Wireflows are journey maps where key interactions are represented with wireframes of the relevant views. They allow you to create, explore, communicate, and improve the interactions. You can achieve this with only a map, without having to commit resources to coding or visual design.

To create wireflows, we will need the following things:

  • An opportunity--an AI-driven customer support chatbot is my choice. What's yours?
  • To create wireframes. To do this, we need to understand: ...
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Publisher Resources

ISBN: 9781787123502