Privacy concerns
The users should always have the possibility of using fake details, instead of their real names, address, or other details. When needed, provide fake credit card details, test accounts, or any other similar measures. If you can't, add “Stop before entering credit card or other payment details.” to any task which might lead to such action. It helps to reassure the users that we’re not trying to steal money from them. We should never ask users to record their real credit card or bank details.
If users are required to enter passwords or sensitive personal information, you can ask them to pause the screen recorder while doing so. Remind them to resume recording as soon as they have finished entering that information, and the ...
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