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User Experience Mapping
book

User Experience Mapping

by Peter W. Szabo
May 2017
Beginner
352 pages
8h 23m
English
Packt Publishing
Content preview from User Experience Mapping

Test script for our smartphone buying journey

You can use this task list as an example, and a starting point for your own tasks. You might need to modify it slightly if you want to run a guerrilla or lab test instead of the remote test. 

Start the screen recorder. Ensure that you follow every instruction and speak your thoughts as you do so. Remember, we are testing the site, not you.

Imagine that you lost your phone, and want to buy a new one:

  1. Which website would you visit first, if you wanted to buy a new smartphone? You can briefly show us that website. Why do you like it? 
  2. Now, go to http://www.samsung.com/uk/. What are your first impressions when you look at this page? Please comment on the layout and the design.
  3. Explore Samsung's website, ...
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Publisher Resources

ISBN: 9781787123502