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User Experience Mapping
book

User Experience Mapping

by Peter W. Szabo
May 2017
Beginner
352 pages
8h 23m
English
Packt Publishing
Content preview from User Experience Mapping

Writing tasks and questions

The scenario alone might be enough for a moderated lab test with an experienced moderator. However, even there it would result in tests that are hard to analyze, summarize, and repeat. For remote unmoderated testing, good pre-written tasks and questions will unearth many usability issues. 

Tasks require an action from the user, while questions require an answer. Both can be used for user testing. Questions are optional and a good task list will help the moderator; it's an absolute necessity for remote unmoderated tests. 

As with any form of communication, try to use simple words, and don't overwhelm the user. Design tasks and questions that result in a relatively short, up to 18 minutes test. Yes, the same length ...

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Publisher Resources

ISBN: 9781787123502