May 2017
Beginner
352 pages
8h 23m
English
We could just watch the videos passively, as we do with a Game of Thrones episode. We would surely have fun and learn from it. Chances are, we will not see any dragons or dire wolves in user testing videos. Instead, we might see much scarier things, such as conversion blockers. They are UX issues slaughtering the well-crafted user experience, leading to abandonment; in other words, they are so bad that the users will leave our site.
An even better way to watch user testing videos is called tagging in the UX research lingo.
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